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Complimentary Virtual Event

September 24, 2019 | 1:00 PM - 2:00 PM ET

Mars Streamlines Global Quality and Food Safety Processes

Learn How this Global Leader Drives Brand Loyalty through Quality 

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Mars Inc. focus on quality and food safety has helped build some of the world’s leading brands including M&Ms, Snickers, Wrigley’s, Pedigree, Uncle Bens and more.   Join Jaime Boyes, Corporate R&D Processes and Systems Director, to hear the Mars quality and food safety journey, leadership, best practices and lessons learned.  You’ll learn how Mars consolidated disparate paper-based and manual processes to develop standard global processes to streamline audits and key processes.

Join us in this expert webinar: Mars Streamlines Global Quality and Food Safety Processes to learn:

  • How Mars has harmonized Quality processes across a global organization and the business benefits.
  • How Mars is extending internal quality processes to external parties such as suppliers.
  • How data captured in their QMS is an enabler to predictive analytics, advancing their quality system.


Jaime Boyes
Corporate R&D Processes and Systems Director
Jaime Boyes, is a food scientist by training, receiving her BS degree from The Ohio State University. She holds a MS in Animal Sciences, focused on Meat Science from the University of Kentucky. 

She has been with Mars for 16 years, the last 4 years leading Corporate R&D Systems (innovation, food safety and quality). In that capacity, Jaime defines the strategy for R&D processes and systems with the global segments across Mars Incorporated, working in lock step with Mars Digital Technologies to bring processes to life through enabling IT systems and solving complex problems with predictive models & analytics.  Jaime’s team works in partnership with the segments at Mars to assure processes and systems are deployed into the Mars factories, businesses and markets and drive continuous improvement of them through feedback channels. 

Jaime is passionate about building high performing teams, believing that the contribution of a great team is much higher than the contribution of a great individual. She strives to assure Mars Inc. has the best IT systems supporting R&D that are globally aligned.

Glen Fraser
Sr. Director Solutions Architect

Glen Fraser, Senior Director Solutions Architect, ETQ has worked in software technology for over 30 years and with ETQ for 20 of those years. A Programmer Analyst by training, he helps organizations achieve operational excellence.  Glen has worked with Mars since their deployment.  Glen resides in Nova Scotia, Canada.

Maria Fontanazza
Food Safety Tech

Maria has more than a decade of experience in journalism, marketing, and communications within the publishing, conferences and medical device industry. She has authored more than 250 articles that have appeared in domestic and international industry publications and has moderated educational sessions and panel discussions at industry events. Maria joins Innovative Publishing from Secant Medical, Inc., where she was the Marketing Communications Manager and Market Research Manager. Maria has a B.A. in Journalism and Mass Communications with a concentration in New Media and Visual Design, and a Minor in Fine Arts, from St. Michael’s College in Colchester, VT.

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